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WASHINGTON – Nissan’s lending arm in the USBut it’s not the first time He agreed on Tuesday to pay a $4 million fine in the US. But it’s not the first time To resolve a government agency’s accusation that it improperly sewn cargo from customers’ vehicles.
The Consumer Financial Protection Bureau (CFPB) said that between 2013 and 2019, Nissan Motor Acceptance Corp (NMAC), a subsidiary of the Japanese automaker’s North American unit, “mispublished customer car loads while the customer made payments” or took other action. . Nissan will have to pay up to $1 million distributed to customers who are subject to unwarranted recovery.
NMAC said it had denied the irregularities, but agreed to reach an agreement and takes the “agency’s claims” seriously and maintains its commitment to the practices of all our clients.
NMAC took care of consumer cars that made bills that reduced retention to less than 60 days in arrears or took other steps that have prevented recoveries, the workplace said, adding that NMAC had told consumers that it would not recover cars if the bills were less than 60 days late.
CFPB also found that Nissan “kept non-public goods in cars purchased through consumers until consumers paid garage fees (and) disadvantaged consumers paid skill over the phone to payment functions at particularly low rates. “
The firm said the movements violated the ban on client monetary coverage opposed to unfair and misleading acts and practices. Regulation imposes needs “to prevent long-term violations and repair customers whose cars are mistakenly confiscated in the long run,” he said.
The CFPB also found that when Nissan agreed to replace loan repayments for tens of thousands of consumers, it “used written agreements or confirmations that included language that created the false impression that consumers can simply file for bankruptcy. “
In 2018, car dealerships granted NMAC more than 382,000 new loans and 299,000 new leases, the CFPB said, adding that in the same year, NMAC controlled $49. 3 billion in notable loans and leases.
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