Howerton says Tesla ‘lost a customer’ after damaged key fob left car stuck in garage
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Actor Glenn Howerton criticized Tesla after his car got stuck in a parking lot for more than a day due to a damaged key fob.
The star of It’s Always Sunny in Philadelphia and AP Bio described the frustrating incident in a podcast appearance Monday.
Howerton told teammates on The Always Sunny Podcast that he was kicked out of his Tesla last Friday night after his key fob broke.
He explained that he was also unable to connect to the web at the lowest point of a parking lot in Los Angeles.
This would have allowed him to use the car’s app to access the vehicle, a backup in case something happened to the key fob.
“It made me angry,” Howerton said, adding that at one point all he can do is scream in frustration.
“Every step of this journey, everything that could have gone just went away,” he said.
Tesla cars have been supplied with a keyless access formula since 2017. Other automakers use a similar formula but also offer a classic wrench for incidents where generation fails. Tesla doesn’t, but it offers more key chains.
Newer models do not require a connection to open and start the car from the app. They also come with key cars and more cars are offered to owners.
Despite his frustration with the automaker, he recalled overnight that he could unlock the car by hitting the key fob on a quick part of the vehicle.
Actor Glenn Howerton of the television screen “It’s Always Sunny in Philadelphia”
However, after returning to the car in the morning and managing to get in this way, Howerton said he still couldn’t start the engine because the remote was still having trouble “talking to the car,” even with a new battery.
Attempts to tow the car were thwarted by the low roof of the garage and because it couldn’t put the car into “tow mode,” which is mandatory to prevent “significant damage and overheating,” the company says. screen.
The saga continued as Howerton spent eight hours researching the factor by talking to twelve other people between Tesla’s roadside assistance and vehicle assistance teams.
“I had a lot of trouble communicating with one of those people,” Howerton said, adding that he tried the sales branch thinking a salesperson would respond.
Someone did it in less than two minutes and Howerton, unhappy, told them short-term: “I like it, ‘You lost a visitor today. I’ve been a visitor to Tesla for 10 years. ” You lost a visitor today. It’s fucked up.
After being “walked” from technician to technician, Howerton says, “We got to the end of the call and they said, ‘I guess there’s nothing we can do. You mean there’s nothing you can do?
Finally, with the help of parking staff, he was able to locate a crane low enough to enter the garage that was able to lift the car’s wheels off the floor on other wheels to move it outside.
“Technology let me down completely. . . But humanity stored me completely. Every single user I met, and I didn’t even ask for their help, I just asked for patience. . . everyone so kind, so helpful, so kind”. , so accommodating, itArray. . . I didn’t know other people were still like that,” he recalls.
Howerton says he was able to drive the car with the Tesla app, but with the key fob still uncut, he needs to be careful not to park in spaces without internet access.
As co-star Charlie Day commented on the podcast: “Damn keys, man. What about the keys? It was a wonderful system. You’d put it in the thing, spin it and the car starts.
“Sometimes analog is better,” Howerton said.
Actor Glenn Howerton of the television screen “It’s Always Sunny in Philadelphia”
The sunny podcast / YouTube
Actor Glenn Howerton of the television screen “It’s Always Sunny in Philadelphia”
The sunny podcast / YouTube
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