A DRIVER made a discovery about his vehicle a year after buying it from a popular used car dealership.
Steven Clothier had his car confiscated by the police, which he had bought through Carvana.
Clothier, of South Carolina, reported that the car was allegedly stolen from a dealership before being sold on the online site, according to NBC partner WFLA.
He explained that he had been contacted by police about a possible challenge with his car.
Police said the VIN on his windshield did not match the data found by an e-reader.
That vehicle was impounded and Carvana later reimbursed Monk for the money for the vehicle, but he explained how he was affected.
“It’s general devastation,” Carthier said.
“I put a lot of paint on this car.
“I look busy. I detail cars and do ceramic cladding, so I spent a lot of time detailing this car, coating it with ceramic, and putting those pieces in, clearly thinking it was mine.
He added that he spent a lot of time looking for the right car for him.
“I’m pretty specific about what I wanted. And that’s the only one I’ve found,” he said.
“I like, ‘Oh, that’s mine; I intended to be, but I obviously didn’t intend to be because it was stolen. ‘
The driver also questioned whether Carvana had performed a VIN check.
Carvana told WFLA that they have taken steps to correct Clothier’s situation.
“Customer experience is our most sensible priority and we have taken steps to set things right for Mr. Clothier, including issuing a full refund and an additional refund for his time and trouble,” they wrote in a statement.
“In the rare cases where we and our clients fall victim to this type of complicated fraud, we not only assist local authorities in their investigations, but also audit our internal processes to continue our approach,” Carvana added.
The U. S. Sun reached out to Carvana for comment.
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