On Saturday, at my local fast-charging station, I saw two other Hyundai IONIQ cars, five absolutely “locked” and disabled after charging. In front of one of the cars, the charger has a label: “Use the charger. “The cars were grilled and towed.
After further investigation, further down in the parking lot with another Hyundai IONIQ five with a guy sitting in it trying to figure out what to do with a friend. After a quick charge, the IONIQ five 2024, the owner couldn’t get started. the vehicle because the software indicated that the charger was still plugged in.
I don’t use the fast charger, even though I don’t have a Hyundai electric vehicle. It turns out that the same tug has been called in five times in the past few days to tow only Hyundai vehicles.
IONIQ’s charging issues occurred at separate chargers where other branded vehicles, such as the Chevy Bolt, were loaded with errors.
I called the charging provider and was told that there were known issues with the Hyundai IONIQ for charging, as well as the Audi Q-tron.
The owner of the 2024 Hyundai IONIQ five is an engineer and tried to reset the software of the entire car, which he had done before, but it didn’t work. He got rid of the fuses related to the charger, which replaced the lamps. . However, the lights around the charging port remained on, indicating that the charger was still plugged in, even though it wasn’t.
The first white 2022 Hyundai IONIQ five (pictured) that was left overnight because it may not charge or start. The owners rented a car, came back, tested the trickle charger to see if it restarted the vehicle, but it didn’t. Reportedly, they also disconnected the 12-volt battery to see if the software could be reset. The 2022 IONIQ five was towed to the local dealership.
The five Hyundai car trailers in the same domain in a matter of days are an alarming sign of caution. The charging company has deactivated the charging station. However, as issues have been reported elsewhere, the software would possibly react to a fast load.
The challenge turns out to be that the charging cable connection function remains active even if the charging cable has been unplugged. The vehicle warning says “Unplug the electric vehicle to start” when the vehicle is not connected to a charger.
Another factor is that Hyundai IONIQ cars prevent charging in the middle of charging due to heat factors. “Unfortunately, the software doesn’t take into account when the port returns to the desired temperature and doesn’t automatically reboot or end charging,” said one Reddit user. Reported.
As I write this, I’m sitting at my local Hyundai dealership discussing the issue with the service manager. Surprisingly, when I talked about the problem, he seemed surprised to hear it. I don’t know if I understood it or not. Anyway, I’m working with him to figure out how to officially report the issue to the company. At this point (I’ve only been here a few minutes), they don’t seem to know how to officially report the issue. It’s incredibly strange.
In an effort to uncover the scope of the problem, which is huge and global, I discovered an article suggesting that a January 2023 update could fix the problem. Unfortunately, I installed this update and don’t see any relief. . I percentage this because it can help others.
If anyone experiences this problem, PLEASE report it to your local dealer. If other people don’t report the problem, the company will never do anything to fix it. Be sure to explain that you are involved in the port heating up at the time of charging. stops. If it turns into a discussion about “safety,” maybe they’ll do something sooner.
We reached out to Hyundai for a response.
In the meantime, since the thing happened with a DC fast charger, it would be best to use 50A fast chargers for the time being. Also, check that the BlueLink app and the charging provider’s amplifier indicate that the cable is disconnected.
If there is a problem, have the vehicle towed to a dealership. Hyundai’s warranties and BlueLink service provide loose towing for five years. You can also borrow a vehicle.
If towing is necessary, lift all 4 wheels off the floor and tow the vehicle. If you want to tow the vehicle on two wheels only, lift the front wheels off the floor and tow the vehicle.
We have checked the Hyundai recall database and there are no similar issues.
I have read the Hyundai IONIQ user manual and there is a way to manually disconnect a charger from the “Unlocking Emergency Charging Connector” port when the charging cable won’t come loose. “Open the tailgate and pull the emergency cord” into the trunk area. .
So far, there have been no reports that logging out solves the problem.
With more than 60,000 Hyundai IONIQ cars five on U. S. roads, there are more than 60,000 Hyundai IONIQ cars on the roads. In the U. S. , we expect Hyundai USA to be an undeniable and undeniable solution.
In the meantime, if you’ve figured out a solution to the challenge or enjoyed it with a Hyundai IONIQ or Kia vehicle, post your experience in the comments below.
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