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Honda plans to fix an issue with its 2023 Honda HR-V SUVs that has led to many customer court cases over broken rear windows.
Numerous court cases have been posted on the National Highway Traffic Safety Administration (NHTSA) online page regarding spontaneous glass breaking without any impact. Some HR-V owners reported the window breaking while the vehicle was parked, while others saw it break after getting into the car. and while they were driving.
Honda says this is similar to using the rear defroster on the HR-V, which weakens the glass as the defroster’s heating elements come into contact with the sealant that secures the rear window.
“American Honda has received a limited number of reports of tailgate glass breakage on 2023 Honda HR-V automobiles related to the use of the rear defogger. Our investigation discovered that in the encounter procedure of some automobiles, the sealant used to protect “The rear window can come into contact with the defroster’s heating elements, resulting in a hot spot and weakening of the glass over time as the defroster is used,” a Honda spokesperson told FOX Business.
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Honda hasn’t issued a voluntary recall for the 2023 HR-V but is planning a “product update campaign” that will look to replace affected parts this spring. The campaign officially kicks off in April, but owners of a Honda 2023 HR-V are encouraged to call their local Honda dealer for a new rear window if it breaks. Owners can also call Honda customer service at 800-999-1009.
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“Honda will launch a voluntary product update campaign similar to this and is working to unload replacement parts as soon as possible. We estimate this campaign will begin in April or May 2024,” Honda said. “Please note that glass breakage due to external reasons (bumps, etc. ) are not covered under Honda’s limited warranty, but would possibly be covered under the vehicle owner’s insurance policy. “
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In a check conducted through Customer Reports last week, a verifier in the New England domain used a remote start to heat the vehicle and the rear window broke. The outlet reported: “No one was injured and the cargo in the rear was undamaged. But our verifier had to clean the shards of glass from his driveway, and the contents of the sending domain were no longer coming from the weather and theft. “
Honda uses tempered glass in the HR-V, as is the case in almost all new vehicles. Unlike classic glass, which leaves sharp shards, tempered glass breaks into small but usually innocent pieces.
However, Consumer Reports noted that the factor prompted Honda to recall the vehicles, as a broken rear window while someone is driving can cause enough distraction to cause an accident.
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“This is a known defect in some Honda HR-Vs, and especially if someone is driving at top speed or in heavy traffic, it can easily lead to an accident,” said William Wallace, associate director of protection policy at Consumer Reports. . ” For the sake of its consumers and all road users, Honda will turn its service campaign into an official protective recall of all affected vehicles, which would help get the message across and maximize the number of owners who repair their car. “
NHTSA is aware of the problem and is discussing it with Honda. The company encourages, with safety concerns about your vehicle, to complete a vehicle owner questionnaire or call their vehicle safety hotline at 888-327-4236.
The 2023 Honda HR-V among the Honda and Acura cars that earned the Insurance Institute for Highway Safety (IIHS) Top Safety Pick (TSP) score or higher for 2023.
The 2024 Honda HR-V at $24,100.
Original Article Source: Honda Will Face HR-V Rear Windows Breaking In Cold Weather
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