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Virginia-based Elephant Insurance began operations in 2009 and now offers auto insurance in 8 states: Georgia, Illinois, Indiana, Maryland, Ohio, Tennessee, Texas and Virginia. From quote to purchase, including filing a claim and tracking your progress, Elephant offers a completely online experience. Although it offers a wide variety of coverage, services and discounts, it struggles to keep its consumers happy, with complaints above average.
Elephant offers the following auto insurance policy options:
Elephant auto insurance distinguishes itself by providing value to drivers, allowing you to customize your insurance policy to your unique needs. These options include:
Adding auto insurance discounts to your Elephant auto insurance policy can save up to 40% on your insurance premiums. Elephant offers the following discounts:
Insuring more than one policy with the same insurance company makes it easier to manage and track all your insurance products in one place. It can also score you a discount with insurers like Elephant.
You can receive a bundle discount if you purchase auto insurance and:
While many are worth being the most important factor, court cases and visitor service satisfaction are also crucial. An experience of incorrect claims is one of the most common reasons other people buy car insurance.
Elephant is ranked in J. D. ‘s auto insurance studies. Although it has an A score with the Better Business Bureau (BBB), it only has 1. 12 stars out of five after five visitor reviews. Most court cases fear high premiums and poor claims experience.
Elephant also has an average visitor complaint score with the National Association of Insurance Commissioners (NAIC). Its complaint rate is 0. 96, compared to the industry average of 1. 00.
We also reviewed online visitor reviews on Elephant car insurance. Elephant auto insurance earns a score of 3. 76 out of five stars on Clearsurance. It has an above-average net promoter score, with 67% of consumers most likely to renew their offer and 74% more likely to renew their offer. probably to introduce Elephant to a friend. When it comes to claims experience, 69% have positive reviews.
Elephant has a poor score on its 33 reviews on Trustpilot, with 1. 8 stars out of 5. A common theme in negative reviews is high renewal rates and issues with poor claims handling. However, other people cite the smart price for cash in positive reviews.
Most, if not all, drivers look for rates from auto insurance companies. In the table below, we compare the national average annual rates for the entire policy with those for Elephant, provided through Insurify’s quote data. Elephant’s average annual premium is about 20% higher than the national average.
However, Elephant offers competitive rates for drivers with a hit-and-run ticket, at-fault accident, or DUI on their driving record. Keep in mind that your age, driving record, claims records, and other points are your exclusive rate, which will range from pattern rates indexed below.
Source: Insurify
The way to know if Elephant car insurance is right for you is to compare car insurance quotes from at least 3 other car insurance companies.
Elephant offers much more than car insurance. You can also purchase the following insurance products:
By comparing insurers, you can find out which company is a smart choice. An insurance company’s AM Best Financial Strength rating shows how well it manages its finances and will pay claims. Your claims satisfaction score indicates how well you manage your claims process.
In the table below, we compare Elephant to other regional insurers. Elephant sits right in the middle of average comprehensive policy premiums. It is not rated by AM Best or rated by J. D. Power. In terms of overall satisfaction, Elephant receives combined reviews. , while other competitors receive a high rating through consumers.
Sources: Insurify, AM Best, JD Power
Elephant simplifies claims registration. There are 3 features available:
We used to have public websites, adding the insurance provider’s website, to collect data, policy information, and services. This review does not include any political offers, discounts, additional features, or service features that are not actively promoted on the company’s website. website. Average premiums come from Insurify data.
Third-party ratings were accumulated from specialized insurance industry resources AM Best, NAIC, and J. D. Power. Knowledge of consumer reviews comes from customer reports from Clearsurance and Trustpilot. The knowledge is provided for informational purposes only and reflects the insurance premiums you will earn from indexed insurance companies.
Elephant is possibly worth it if you’re looking for reasonable car insurance, especially if you don’t have a blank driving record. Many coverages, discounts, and exclusive features, such as discounts on mechanical services, are available. However, Elephant has won combined reviews online, with many frustrated by the high renewal premiums and poor claims experience.
Elephant Auto Insurance can be reached at 1-855-353-7426. You can also start a quote and purchase auto insurance online or log in to make changes, request documents, manage claims, and your policy.
Elephant car insurance reviews are below average on third-party online visitor review sites. For example, it has 1. 8 out of five stars on Trustpilot and 1. 12 out of five on the BBB website. While some say that Elephant represents excellent value for money, others that there are more wonderful features available.
Elephant is a regional insurance company whose auto insurance is only available in 8 states. Its competition comes from other smaller insurers, such as Erie, Plymouth Rock, NJM, and Mercury. If you’re looking for car insurance, check out our reviews and comparisons with other insurance corporations to help you make a decision.
This story written through NJ. com’s spouse, NJ Personal Finance. The data presented here is created independently of NJ. com’s editorial team, and purchases made through the links contained in this article would likely earn NJ. com a commission.