Given the physical distance and restrictions due to COVID-19, Volvo Trucks Visitor Center in Dublin, Virginia, is organizing virtual tours for consumers in its fleet who have ordered new trucks. Virtual presentations of the new Volvo Trucks models are made by videoconference.
The national concrete and fabric corporation Ozinga Bros., Inc. participated in a virtual tour to preview the bumper of Volvo Trucks’ new professional VHD style for ready-to-use concrete. While product experts presented the truck’s features and benefits, photographs of a high-definition webcam that appears on the outside and inside of the truck were shared, as well as close-up perspectives on the tread, powertrain and suspension that are very difficult to see. in person.
“This was a wonderful opportunity for us to take a virtual tour of Volvo Trucks’ amenities and enjoyed a presentation we wouldn’t have been able to otherwise schedule in the existing cases of the pandemic,” said Jeff Bonnema, vice president of fleet control at Ozinga Bros., Inc.
In another recent video tour, the virtual occasion followed through a sales representative from an Illinois dealer, the dealer’s customer, Volvo Trucks’ business leaders located in Greensboro, North Carolina, a Volvo Trucks product expert working remotely and the Volvo Truck Customer Service Center team.
Another pilot examination included 60 participants, 50 of whom were from across the United States.
“As your restrictions on the organization’s meetings indicate, we know that more consumers and customers will need to stop at the scale center of Volvo Trucks,” said Rob Simpson, head of the scale center at Volvo Trucks. “For now, the use of virtual virtual generation allows us to stay securely connected and show the new trucks as they leave the factory.
The Volvo Trucks Visitor Center is open lately at a very limited capacity for in-person vehicle assessments. Volvo Trucks said consumers are contacting their dealer’s sales representative to request their own virtual or hybrid presentation, which includes an online and on-site social presence for an exclusive review of new trucks or models that are not in their area. .
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