Al Masaood Automobiles wins two prestigious awards for exceptional performance, innovation and high customer experience
Abu Dhabi: Al Masaood Automobiles, Nissan’s legal distributor in Abu Dhabi, Al Ain and the Western region, has once again won the prestigious Nissan Award of Excellence. By consistently delivering exemplary functionality in sales, after-sales, and visitor experience, the company has won this difference three times.
In a rite of popularity held at Al Masaood’s headquarters in Abu Dhabi, the award was presented to Al Masaood Group Administrators, H. E. Tariq Ahmed Al Masaood, Masaood Rahma Al Masaood and Al Masaood Automobiles CEO Irfan Tansel, through Thierry Sabbagh, President of Nissan and INFINITI Middle East, in the presence of executives from Al Masaood Automobiles and Nissan Middle East.
Al Masaood Automobiles has been praised for its remarkable aftermarket functionality and record sales figures, while consistently ensuring visitor satisfaction.
The company was also awarded the Nissan Dealership Standards and Processes Award
– a regional award presented across Nissan Middle East – to deliver a unified Lopass and visitor experience across all facilities in the region, empower key departments, motivate team members for performance and experience and visitor experience. This award is also a recognition for distributors who continue to go above and beyond at each and every visitor touchpoint and visitor delight in general.
Irfan Tansel, Chief Executive Officer, Al Masaood Automobiles, expressed his pride and gratitude, stating, “The winning of the Nissan Excellence Award and the Nissan Dealership Standards and Processes Award is a proudful milestone for us at Al Masaood Automobiles. Each accolade that we receive is a direct reflection of our core focus on customer centricity and innovation, and testifies to our consistent efforts to offer the best across the board. Undoubtedly, successes such as these are truly attributable to the Al Masaood Automobiles team members who spend every day determined to embody our promise of operational and service excellence.”
Thierry Sabbagh, President of Nissan Saudi Arabia and INFINITI Middle East and CEO of Nissan Middle East, said: “For more than four decades, Al Masaood Automobiles has been our partner in Abu Dhabi, Al Ain and the Western region, consistently providing services exceptional performance. results and exceeding expectations. These awards reflect our shared and unwavering commitment to visitor service and excellence and serve as a symbol of our long-standing union. Congratulations to the entire Al Masaood team and thank you for offering our consumers the quality and attention they expected from Nissan.
In an era of immediate technological advancement and digitalization of businesses, Al Masaood Automobiles adopts a forward-thinking strategy by keeping pace with innovation and technology, ensuring that digitized operations are adapted to meet the needs of converting visitors. By embracing those advancements in its operations, Al Masaood Automobiles ensures the sustainability of its business and contributes to an advanced, responsive, and visitor-centric automotive landscape.
About Al Masaood Automobiles
Al Masaood Automobiles has been a legal distributor of Nissan, INFINITI and Renault in Abu Dhabi, Al Ain and the Western Region for over 38 years, providing consumers with a full range of 4×4, luxury, passenger and advertising vehicles. maximum confidence, in addition to serving a huge and varied number of individual users, fleets and governments.
Al Masaood Automobiles’ extensive network policy includes 10 new car showrooms and 3 used car showrooms in Abu Dhabi, Al Ain and the Western region, adding the flagship showroom complex in Musaffah with a committed delivery center for new vehicles; five service centers and 6 spare parts outlets. In 2019, the company inaugurated its “R-Store”, a state-of-the-art one-stop shop for Renault customers.
Recently, Al Masaood Automobiles fortunately won the Global Nissan Aftersales Award for fiscal years 2020, 2021 and 2022 after beating other Nissan dealerships worldwide in its segment. Al Masaood Automobiles had previously won the prestigious Nissan Global Dealer Award in 2013 and 2019 and won Nissan’s “Exemplary Sales and Customer Experience Performance” award in 2017. Al Masaood Automobiles was also named a winner of the Nissan Global Dealer Award in 2013 and 2019. Renault Global Partners Award, “P. A. R. I. S. Challenge” of the year 2019 and won the INFINITI Global Award for the year 2023. The company leverages its good fortune through strong ties with leading banks, providing its consumers with undeniable financial answers, and facilitating the purchase process with insurance, financing, and accessories. Visit our e-commerce portal to learn more.
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